TERMS & CONDITIONS

This notice contains the legal terms and conditions that govern the website CAFTANII.IT.

Users of CAFTANII.IT accept and agree to respect all the conditions included in this declaration.

CAFTANII SRL reserves the right to ask the Users to refrain from using the website CAFTANII.IT to users that do not accept these terms.

The access and the use of the website CAFTANII.IT are for personal use only.

The visualization of the website CAFTANII.IT provides Clients with product information and the possibility to purchase merchandise.

 

CONTRACTUAL PARTIES

CAFTANII SRL has created and published the website CAFTANII.IT with the mission to offer a service exclusively for its own Clients.

The products on sale on the website CAFTANII.IT are destined to the Final Customer only.

By “Final Customer” CAFTANII SRL intends a person or persons who do not operate their own entrepreneurial nor professional activities that may include but is not limited to the re-sale of merchandise purchased at CAFTANII.IT.

 

COMMERCIAL POLICY AND DECLINATION OF RESPONSIBILITY

CAFTANII SRL publishes information on its website CAFTANII.IT to provide a service to its Users, but declines any responsibility of the possibility of eventual technical inaccuracy and/or typographical errors. Once notified, CAFTANII SRL will execute an immediate correction.

CAFTANII SRL also reserves the right to make corrections and changes to the website when necessary without giving prior notice.

CAFTANII SRL does not guarantee that the information published on its own website is in conformity with the laws of the User’s competent jurisdiction.

Users must accept the terms and conditions of this legal notice, and must be sure to visit these pages periodically for updates, changes and corrections.

CAFTANII SRL  reserves the right to modify the terms and the conditions contained in this legal note when deemed necessary without giving prior notice.

 

ONLINE PRODUCTS AND IMAGES

Images and descriptions of each product are available online, as well as a size chart to help in choosing the correct size.

CAFTANII.IT declines any responsibility that, due to a particular configuration of a Client’s screen settings or malfunction, the colors of the products visualized on the website could appear to be slightly different from the original.

Images on CAFTANII.IT belong to CAFTANII SRL and any unauthorized use of these images without the express written consent of CAFTANII.IT is forbidden.

It is possible that CAFTANII SRL may make changes during the production phase or decide not to produce an item.
In the event of a change to a Pre-Ordered item or if an item does not arrive from CAFTANII SRL, CAFTANII.IT will contact the Client for express approval and either proceed with shipment or cancel the order for a refund.

For more information contact: amministrazione@caftanii.it

 

PRICES & CURRENCY

All prices published online, payments, receipts and invoices are in Euro (€/EUR).

You may only request an invoice at the time of purchase.

Shipments destined for countries inside the European Union do not contain an invoice or any other documentation declaring the value of the merchandise.All shipments destined for countries outside the European Union, as required by Customs regulations, are accompanied by an invoice declaring the value of the merchandise.

 

ORDER PAYMENT

CAFTANII.IT accepts payments from PayPal accounts and reserves the right to process orders only if shipped to the same address that the verified PayPal account is registered with.

Using PayPal, the full price will be deducted the same day in which the order is placed.

 

 

SHIPMENT INFORMATION

Shipments to Italy, San Marino and the Vatican City will be shipped via DHL or TNT Global Express,  FREE of charge.

Shipments to European Union have an extra charge of 15€;

shipments to countries outside the European Union will have extra charge of 20€.

CAFTANII.IT does not deliver to P.O. Boxes.

Shipments destined for countries inside the European Union do not contain an invoice or any other documentation declaring the value of the merchandise.

All shipments destined for countries outside the European Union, as required by Customs regulations, are accompanied by an invoice declaring the value of the merchandise.

Order items will be shipped as soon as they are available.

Once an order is placed for available items, no changes can be made to that order.
Orders placed separately will be shipped separately. Delivery date are expressed in the Product sheet. For more information, contact ludovica@caftanii.it

CAFTANII.IT cannot be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of CAFTANII.IT.

When the order is shipped, Clients will receive an email from CAFTANII.It specifying the tracking number and a direct link to monitor the shipment status.

In the event of delays in Customs, Clients will be notified directly by the courier and/or CAFTANII.IT.

 

ATTENTION

In case your order cannot be delivered, you will be informed and refunded as soon as possible.

 

 

RETURN POLICY

If for any reason Clients are not satisfied with an order, the items can be returned for refund  within 10 days  of the order’s delivery date. (D.lgs.206/05)

Returns have to be communicated and approved by CAFTANII SRL.

The Security Tag must still be intact and attached to returned items. Items must not have been worn, washed or altered in any way, and must not show any signs of use

Items must be returned with all original labels and tags still attached, packaging and other accessories (dust bags, hangers, garment covers etc.) received with the order.

CAFTANII.IT reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the Return Policy detailed on the website.

 

RETURNS AND REFUNDS

If for any reason Clients are not satisfied with an order, the items can be returned for refund  within 10 days  of the order’s delivery date.

Refunds will be processed as soon as returned items have been checked and accepted by CAFTANII.IT.

To request a return please contact AMMINISTRAZIONE@CAFTANII.IT specifying your address; your email and order number and the items to return. Once completed, CAFTANII.IT will send a confirmation email, with the Return Authorization Number (RAN)

The return shipment is covered by clients. Clients can choose the courier service they prefer, the shipping costs will be covered by the Client. In case of lost or damage, Caftanii.it won’t refund the items.

For any other information concerning the Return Policy, please contact: ludovica@caftanii.it